Returns & Exchanges
At amble & strut, we stand behind the quality of our electronics and offer a 30-day return policy for a full refund or exchange. To ensure a smooth process, items must be returned in their original packaging with all included accessories and documentation.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the electronic item you wish to return to generate a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Hardware
Factory reset your device to remove personal data and securely pack it in its original box, ensuring all cables, manuals, and protective inserts are included.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to the outside of your package and drop it off at any authorized carrier location within 7 business days.
- 4.Inspection and Refund
Once our technicians verify the device's condition and serial number, your refund will be processed to your original payment method within 3 to 5 business days.